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Dear MIT Member
The Institute has been informed by the MTCA that, as part of its commitment to continuously improve the quality of services provided to the public, it will soon be launching a comprehensive Client Satisfaction Survey aimed at gathering feedback from both service providers and individual taxpayers.
This survey is a crucial step in understanding how well current services are meeting the needs of the community.
The survey will be distributed to both taxpayers and service providers on 19th September and will remain open for responses for one month.
MIT Members are encouraged to complete the survey once it is issued.
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